42 Rules for Superior Field Service. The Keys to Profitable...

Main
Business & Economics
42 Rules for Superior Field Service....

42 Rules for Superior Field Service. The Keys to Profitable Field Service and Customer Loyalty

Name: 42 Rules for Superior Field Service. The Keys to Profitable Field Service and Customer Loyalty
ISBN: 9781607730712

Rosemary Coates, Jim Reily

0 / 0

0 comments

你有多喜欢这本书？

下载文件的质量如何？

下载该书，以评价其质量

下载文件的质量如何？

With few exceptions, the service business is viewed as a "necessary evil". Servicing products, after they are sold and in customers' hands, is frequently overlooked and can be a source of customer dissatisfaction and profit loss. This thinking results in missed opportunities to convert customers into advocates and to generate significant business revenue.

Complicating field service operations is the global nature of business – where your customers are, where your products are manufactured. Sourcing global parts, managing the parts supply chain and the investment required are the things that keep managers up at night.

种类:

Business & Economics

年:

2013

出版社:

Happy About;Super Star Press

语言:

english

页:

156

ISBN 10:

1607730715